How do I indicate special requests such as bed type, non-smoking room and accessible accommodations?

You may indicate room and accessibility preferences by expanding the “Special Requests & Needs” menu when viewing by rate type during the reservation process. You will be notified whether your specific preferences are ‘guaranteed', 'unavailable' or a ‘pending request’ during Step 2 of the reservation process. 'Unavailable' and ‘pending request’ preferences, while not available at the time of booking, will be noted on your reservation and the hotel will do their best to accommodate your request(s).